How to Apply for Renew or Re-issue of Passport in India

What should I do if the amount is deducted but the Passport Seva Portal displays the Payment Status as "Pending"?

I paid my fees for Re-issue of Passport / Renew of Passport / Fresh Passport in India. My money is deducted from my bank account but the status is still showing "Pending".

This is the main error that occurs to most of the applicants that pay and have trouble during the process.

After one or two hours of waiting, or on the next working day, use the "Track Payment Status" option on the "Applicant Home" screen to validate the payment status. Following payment confirmation, use the "Schedule Appointment" option on the "Applicant Home" screen to make an appointment.

If pending still shows on your "Track Payment Status" option.

There is an option of 're-verify' in the 'Track payment status' menu. If it's not visible in your browser (chrome), try with Internet explorer or Microsoft Edge. If you click re-verify, it updates the status. In my case, it immediately prompted the payment ‘Success’ in green color. Once the status was updated, it's now the time to schedule your appointment with date and nearby place name to fill. Schedule Appointment Options will be available.

Note: Make sure you print out every detail page, whether it’s receipt or form submitted.

Online payment has been made mandatory for booking appointments at all Passport Seva Kendra/ Passport offices.

ECR / NON-ECR CATEGORY

Is the applicant eligible for the Non-ECR category? What to choose: ECR or Non-ECR category?

ECR stands for Emigration Check Required and Emigration Check Not Required (ECNR) also known as Non-ECR (ECNR).

Your passport falls into the Non-ECR category if you have completed 10th grade (Matriculation or Higher Educational Pass Certificate) or have a higher degree.

Documents Required for Non-ECR

Why Re-issue Passports?

One may apply for a re-issue of their passport for any of the following reasons:

• Validity of their passport has expired or is due to expire within the next 3 years.
• Need change in any of the personal details such as Name, Date of Birth, Address etc.
• When the passport has expired for more than 3 years.
• One would be required to apply for a re-issue of the passport if the same has been damaged/ disfigured.
• When the pages of the passport are exhausted.
• When the whereabouts of their passport is unknown, they would be required to file an FIR at the police station nearest to their location and submit the same along with the application for the re-issue of their passport.

Documents required after scheduling an appointment: Re-issue / Renewal of Passport

A list of essential documents that an individual must submit in order to file an application for a passport reissue is provided below. The Passport Seva Kendra may, if necessary, request additional information and documents from the applicant, in addition to those listed below:

• Identity Proof
  • A legally recognised document that contains the applicant's full name. This document must be presented since the applicant's name on their passport must match their official records.
• Photographs
  • During the re-issuance of a passport, applicants must provide two recent passport-sized pictures of themselves. Most Passport Seva Kendras (PSKs), on the other hand, are equipped with cameras that can take passport-sized photos.
• Proof of Age
  • An official document confirming the applicant's date of birth must be supplied. The applicant's birth certificate or transfer certificate from school would clearly state the applicant's date of birth and serve as proof of age.
• Proof of Address
  • An official document confirming the applicant's current address must be supplied. The address on the application form must match the address on the supplied document.
• Certain pages of the Applicant’s Passport:
  • The individual is required to submit self-attested copies of the first two pages and the last two pages of the old passport.
• Old Passport:
  • Return your passport, prior to receiving a new passport, the applicant must return their expiring passport booklet.
• Appointment Application Receipt
  • If the applicant schedules an appointment with the PSK (Passport Seva Kendra) online, they must bring a printout of the final page. The page verifies the applicant's payment for the appointment, as well as additional information such as the time and date of the appointment.