Connect with our process engineers

Get direct support for your chemical separation and neutralization systems via the channels below.

WhatsApp +91 96 73162594 Email info@solvprog.com LinkedIn /company/solvprog Telegram @solvprog

Submit a Partner Request

Tell us about your company and the type of collaboration you are looking for. We review every inquiry and respond within two business days.

Get in touch

Reach our engineering team directly for quotes, technical specs, or on-site support.

50, PoonamGarh,

Mon–Fri 08:00–18:00 IST · Sat 09:00–14:00 IST

Technical Support & Service

Our team provides direct assistance for installation, troubleshooting, and process optimization of your chemical separation and neutralization systems. Response times are based on your service level agreement.

Phone support

+91 96 73162594 — available Monday through Saturday, 8:00 AM to 6:00 PM IST. For critical process interruptions, we aim to respond within 2 hours during business hours.

Email support

info@solvprog.com — we acknowledge all technical queries within 4 business hours. Detailed diagnostics and part recommendations are typically sent within one working day.

On-site service

For major overhauls or commissioning, our field engineers can be dispatched within 48 hours of request. Travel and accommodation are quoted separately per your site location.

Remote diagnostics

Systems equipped with our telemetry module allow real-time monitoring and remote parameter adjustment. This service is included in the premium SLA tier.

Spare parts & consumables

Common wear items such as seals, gaskets, and pH probes are stocked and shipped within 24 hours. Custom parts for older models may require 5–7 working days for fabrication.

Frequently asked questions

For quick answers on installation clearances, recommended reagent concentrations, and routine maintenance intervals, visit our FAQ page or contact us directly.

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