Solvprog.com processes personal data only as necessary to respond to inquiries, provide technical documentation, and manage business relationships. This policy explains what data we collect, how we use it, and your rights.
Data We Collect
We collect information you submit through contact forms: name, email address, phone number, and message content. We also collect technical data such as browser type, operating system, and pages visited via analytics tools.
How We Use Your Data
Your data is used to respond to your requests, provide product information (e.g., centrifugal extraction systems, gas absorption towers, acid neutralization reactors), improve our website, and comply with legal obligations. We do not sell personal data.
Cookies & Tracking
We use essential cookies for site functionality and analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings. Third-party analytics providers may process anonymized data.
Data Sharing
We may share data with hosting providers, email services, and analytics platforms necessary to operate this site. These processors are contractually bound to protect your data. We do not share data for marketing purposes.
Your Rights
You have the right to access, correct, delete, or port your personal data. You may withdraw consent at any time. To exercise these rights, contact us using the details below. We respond to all requests within 30 days.
Data Retention
We retain contact form submissions for 12 months. Analytics data is retained for 26 months. Technical logs are kept for 90 days. After these periods, data is anonymized or deleted.
Third-Party Links
Our site may contain links to external websites. We are not responsible for their privacy practices. We encourage you to review their policies before providing any personal data.
Updates & Contact
This policy was last updated on January 15, 2025. For privacy-related inquiries, contact us at: 50, PoonamGarh, or email info@solvprog.com, or call +91 96 73162594.
No Misrepresentation
We do not make misleading claims, fake endorsements, or false urgency. We do not impersonate brands or guarantee specific results without evidence. All product claims are based on verified engineering specifications.